Uptime & SLA
99.9% uptime. Real-time monitoring.Schools rely on OrvexCore for critical daily operations. We back our uptime commitment with contractual SLAs, transparent incident communication, and a public status page.
Technical details
99.9% uptime SLA
Contractual uptime commitment backed by redundant infrastructure across multiple availability zones.
Real-time health monitoring
Continuous monitoring of all API endpoints, background workers, database clusters, and external integrations.
Public status page
Transparent, real-time status updates for all platform components with historical incident records.
Automated failover
Automatic failover to standby infrastructure for database and compute resources within seconds.
Incident response
On-call engineering team with defined P1/P2 response SLAs and customer notification protocols.
Planned maintenance windows
Scheduled maintenance communicated at least 72 hours in advance, typically off-peak hours.